Support
Email support@estimatebill.com — we read every message.
Moving to a new phone
Your records live on the device, so they need carrying across deliberately. It takes a minute:
- On the old phone: Settings → Export backup. Save the file, or send it to yourself on WhatsApp or email.
- On the new phone: install EstimateBill, then Settings → Restore from backup and pick that file.
Everything comes across: invoices, estimates, clients, saved items, your business profile, logo and signature. Nothing passes through us at any point.
Tax is showing the wrong name or rate
Business profile → Country. Setting your country gives you the right word for the tax (GST, VAT, Sales Tax, JCT, SST…), the right name for your registration number (GSTIN, VAT number, ABN, EIN, TRN…) and the usual rates as one-tap options. You can type any rate on any line at any time — the defaults are a starting point, not tax advice.
Sending invoices
Open an invoice and tap Send to client. WhatsApp needs the client's number saved with its country code. The PDF is generated on the device; if a share sheet does not appear, check that the app you are sending through is installed.
Lost data
If the phone is gone and there is no exported backup, the records are gone with it. We are sorry, and we would rather say so directly than imply otherwise — we never held a copy of your data, and that is exactly what lets the app run with no account and no sign-in. Export a backup occasionally; it takes seconds.
Deleting your data
One tap, immediately, no request needed — see Delete your data.
Still stuck?
Email support@estimatebill.com with your device, the app version (Settings, at the bottom) and what you were doing. A screenshot helps. Never send us a client's personal details or your bank information — we do not need them, and we do not want them.